Covid-19 Operations

To our valued customers,

Action Car and Truck Accessories is closely monitoring the COVID-19 situation as we continue to operate our locations.  We are committed to following all recommendations from federal, provincial and local government officials and have implemented procedures to ensure safe workplaces, as well as continuing to meet the needs of our partners and customers.

As Canada’s largest fleet installation network, we are committed to serving our local municipalities, law enforcement, fire and safety, courier vehicles and all national fleet managers to ensure that they can safely and securely provide their essential services throughout the country.

Many of our partners and customers also provide this same type of essential support in the regions in which they operate. Because of this support network, we are open for business in a limited capacity and all of our lines of communication are open. Contact us if you are in need of any parts or installation service and we will make arrangements to accommodate you.

We have taken these extra precautionary measures throughout the company to offer a safer customer experience.

  • We’ve implemented Curbside Pickup service
  • We’ve reduced our hours and limited the number of customers in store at once
  • All stores, offices and distribution centres have increased sanitization procedures and employees are following best practices including frequent hand washing.
  • Mandatory social distancing in all locations (6 foot minimum must be respected)
  • Cordoned off sections of our showrooms to reduce in store traffic
  • Installations by appointment only and we ask that customers not wait in our locations for the work to be completed.
  • Disinfecting all vehicle touch points before and after work is completed
  • All employees who can work from home have been asked to do so

Our team will be available and happy to answer any of your questions by phone or email. In addition to our store operations, we encourage you to take advantage of free shipping on most items sent directly to your door when shopping online at actiontrucks.com, local curbside pickup is also available.

We are continuously monitoring and making changes as necessary based on advice from public health officials to help keep our team, customers and the community as safe as we can during this unprecedented and troubling time.

Thank you for your continued support.

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